Running on Waves

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Special booking and cancellation terms

Thursday, August 20, 2020

Special Booking and Cancellation Terms

To address current situation of uncertainty caused by the Covid-19 pandemic, we have devised the RISK-FREE booking policy, so as to guarantee you against any financial losses in any event.

For all cabin bookings made after August 20, 2020 on scheduled cruises, operated by RUNNING ON WAVES in 2021:

  1. Cancellation is free of charge up to 72 hours before departure.
  2. Deposit at the time of booking – 25% of the cruise fare.
  3. Balance, including port fees, is due 30 days before departure. If the booking is made less than 30 days before departure, full payment is due at the time of booking.
  4. In case of cancellation, no cancellation fees apply, and you will be offered the following two options:
  • Full refund of the amount paid to the moment of cancellation; or
  • Future Cruise Credit Voucher for the full amount paid to the moment of cancellation, PLUS 10% BONUS discount on your cruise fare, PLUS A MYSTERY BONUS ON BOARD;

The voucher valid up to December 31, 2022 (with possible extension thereafter, if the situation requires).

Such transferal can be either to a particular departure date in the future, or if you are hesitant about your new desired date of cruise, the voucher will be issued for the whole period up to December 31, 2022 (with possible extension) with validity for any scheduled cruise by RUNNING ON WAVES, subject to cabins availability.

The Company guarantees to retain for the alternative cruise the same cruise fare at which the original booking was made.

If you have booked your cruise with an Early Booking Benefit, your special 10% BONUS discount will be added to your existing Early Booking discount.